Refund policy
At Magnalure, customer satisfaction is our top priority. If you’re not completely satisfied with your purchase, we’re here to help.
Returns
We accept returns within 30 days of delivery.
To be eligible for a return:
- The item must be unused and in its original condition
- The item must be in the original packaging
- Proof of purchase is required
Items returned without prior approval may not be accepted.
How to Start a Return
To initiate a return, please contact us at:
shaverindustries@hotmail.com
Include your order number and a brief explanation of the reason for the return. Our support team will guide you through the next steps.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved:
- Refunds will be processed to your original payment method
- Processing times may vary depending on your payment provider
Please note that original shipping costs are non-refundable.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with photos of the issue. We’ll resolve it as quickly as possible.
Exchanges
We currently do not offer direct exchanges.
If you need a different item, please return the original product and place a new order.
Late or Missing Refunds
If you haven’t received a refund yet:
- Check your bank account again
- Contact your credit card company
- Contact your bank
If you’ve done all of this and still haven’t received your refund, please contact us at
shaverindustries@hotmail.com
Contact Us
If you have any questions about our Return & Refund Policy, reach out to us at:
shaverindustries@hotmail.com
